Terms of Service
These Terms of Service (“Terms”) constitute a legally binding agreement between Joinable Labs, Inc., a Delaware corporation (“Joinable” or the “Company”), and you (“Customer”), and govern your use of Joinable’s AI application prototyping platform (the “Platform”), accessible via https://joinablelabs.com. The Platform enables rapid prototyping of Retrieval-Augmented Generation (RAG) applications using private data, without the need for coding.
1. Acceptance
By executing an Order Form or by accessing or using the Platform, Customer agrees to be bound by these Terms, including any policies referenced herein.
2. Access and Use
Joinable grants Customer a limited, non-transferable, non-exclusive license to access and use the Platform in accordance with these Terms and the applicable Order Form, for the duration of the Subscription Term.
3. Accounts and Users
Customer is responsible for managing its user accounts and ensuring all Users comply with these Terms. Customer must ensure account credentials are secure and used only by the assigned User.
4. Customer Data
Customer retains ownership of all data uploaded to the Platform. Customer grants Joinable a license to use such data only as necessary to provide and improve the Platform. Sensitive data must not be uploaded without prior agreement.
5. Intellectual Property
Joinable retains all rights in the Platform, including all content, code, and materials. Customer owns the output generated from its data, to the extent permitted by law, but acknowledges that such output may not be unique.
6. Subscription and Payment
Customer shall pay all fees specified in the Order Form. Subscription fees are billed in advance and are non-refundable unless otherwise agreed. Joinable may suspend access for late or failed payments.
7. Confidentiality
Each party agrees to protect the other’s Confidential Information using reasonable safeguards. This obligation survives termination of the agreement for five years.
8. Term and Termination
Subscriptions auto-renew unless cancelled. Either party may terminate for cause with 30 days' notice. Joinable may suspend access immediately if misuse is suspected or payment fails.
9. Warranties and Disclaimers
The Platform is provided "as-is" and "as available." Joinable disclaims all warranties, including merchantability, fitness for a particular purpose, and non infringement.
10. Limitation of Liability
Joinable’s aggregate liability is limited to the fees paid by Customer in the 12 months preceding the claim. Neither party is liable for indirect, incidental, or consequential damages.
11. Indemnification
Customer agrees to indemnify Joinable against any third-party claims arising from Customer’s data, use of the Platform, or violation of these Terms.
12. General Terms
These Terms are governed by the laws of California. Disputes will be resolved in the courts of San Francisco County, CA. Terms may be updated from time to time, with notice provided to Customer.
13. Contact
Questions? Contact Joinable Labs at support@joinablelabs.com.