Privacy Policy
This Privacy Policy describes how Joinable Labs, Inc. ("Joinable", "we", "our", or "us") collects, uses, and shares your information when you use our platform and related services (the "Platform").
1. Information We Collect
We may collect the following categories of information:
• Account Information: name, email address, organization, and payment details.
• Usage Data: logs of access, actions performed, and interaction with the Platform.
• Customer Data: documents and data uploaded to the Platform by the user.
• Device Information: browser type, IP address, and device identifiers.
2. How We Use Information
We use the information we collect to:
• Operate, maintain, and improve the Platform
• Respond to inquiries and provide customer support
• Communicate with you about updates and features
• Ensure the security and integrity of our systems
3. Data Ownership and Processing
Customers retain ownership of all data uploaded to the Platform. We process Customer Data only to provide services and support. We do not use your data to train public models or for advertising purposes.
4. Data Sharing
We do not sell or rent your personal data. We may share information with:
• Service providers under contract to help with business operations
• Legal authorities if required by law or to protect our rights
• In connection with a business transfer such as a merger or acquisition
5. Data Security
We implement industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
We retain Customer Data for the duration of the subscription and for a limited time thereafter as needed for business and legal purposes.
7. Your Rights
You may have rights under applicable laws to access, correct, delete, or restrict use of your personal data. Contact us at support@joinablelabs.com to exercise these rights.
8. International Data Transfers
Your data may be processed in the United States and other countries where we or our service providers operate, subject to appropriate safeguards.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Platform.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Joinable Labs, Inc.
Email: support@joinablelabs.com